Remote Desktop

Connect to your instrument.  Connect to support.


Need Help Piloting Your System?

We can help!  Schedule a WebEx session now.

  • Monitor Your Instrument Remotely

    Check on instrument status and sample progress from anywhere. Retrieve spectra and process results.

  • Guided Tutorials

    We cab answer questions or guide you through setting up experiments, all while looking at the desktop.

  • Remote Diagnostics

    We can identify many problems and help with setup paramters in a remote WebEx session.

  • Software Upgrades

    Most of the time, we can upgrade and certify your One-Minute NMR software over the network.

  • Optimize shim settings

    We can also set up parallel remote sessions with your spectrometer computer and help optimize your shim settings.